Operations Management (OM)

OM 0101 Operations Management3 Credits

Prerequisites: EC 0278 or MA 0017 or MA 0217; Sophomore standing.

This course provides the primary exposure to service and manufacturing operations management within the business core curriculum. Topics include process modeling, quality management and control, decision analysis, capacity planning, supply chain management, and project planning and control. Special attention is given to showing how concepts and models presented in lectures and readings apply to real-world business situations. Examples of international operations are studied, and ethical issues are explored within the context of decisions such as where to locate facilities.

OM 0140 Project Management3 Credits

Prerequisite: EC 0278 or MA 0017 or MA 0217.

This course introduces students to project management and its role in business operations, with applications in such functional areas as accounting, finance, information systems, management, and marketing. Topics include the linkage between projects and organizational strategy, project planning and scheduling, project development and implementation, applying best practices and tools, evaluation methodologies and control techniques, and critical success factors. Special attention is given to showing how concepts and models presented in lectures and readings apply to real-world projects.

OM 0400 Principles of Business Analytics3 Credits

This course introduces basic concepts and tools relevant to operations and supply chain management, including process mapping, quality management, decision analysis, capacity planning, supply chain management, project management, and operations strategy. Case studies are used to link the concepts and models to real-world business applications.

OM 0500 Business Model Optimization3 Credits

Prerequisite: OM 0400.

This course introduces basic skills necessary for business analytics such as data analysis using basic statistics, data visualization and summarization, descriptive and inferential statistics, spreadsheet modeling for prediction, linear regression, risk analysis using Monte-Carlo simulation, linear and nonlinear optimization, and decision analysis. Microsoft Excel is used as the platform for conducting analyses and performing statistical calculations.

OM 0525 Process Improvement and Quality Management3 Credits

Prerequisites: OM 0400, QA 0400.

This course addresses topics and methods related to business process improvement and lean six-sigma quality management so that firms are able to improve their performance along key dimensions such as cost, quality, speed, and flexibility. Through the use of case studies, students learn to approach problems using methods that have proven effective for a variety of organizations. Topics include: financial justification of operational improvements, change management, six-sigma process improvement methods and tools, business process reengineering, and lean production concepts applied in both manufacturing and service organizations. This course will also reinforce skills involved in working in teams and communicating recommendations effectively.

OM 0535 Global Logistics and Supply Chain Management3 Credits

This course emphasizes global logistics as the management of time and place. It takes an integrated cross-functional management approach using strategic infrastructure and resource management to efficiently create customer value. Specifically, it examines the time-related global positioning of resources and the strategic management of the total supply-chain. Topics include procurement, manufacturing, distribution, and waste disposal, and discussion of associated transport, storage, and information technologies.